What We Offer…
Our Services
Our support plans are affordable, scalable, and linear to meet the needs of every business. Support services fall under a specific base plan, then are tailored to meet the specific needs of your business; this means you won’t pay for more than you need. Also, all of our contracts are “open” and offered at no obligation, cancel at anytime!
AFFORDABLE, SCALABLE, AND LINEAR
Managed I.T. Support TIERS
silver Managed
• Remote only support during standard business hours
• Monitoring & Alerting of issues within your network
• Pay as you go: same week on-site support as needed
• vCIO consulting services and IT Budgetary roadmapping
Gold Managed
• Remote support 24/7
• Monitoring & Alerting of issues within your network
• As needed next day support (Usually same day)
• vCIO consulting services and IT Budgetary roadmapping
• Fully certified local Help Desk support - Business Hours
platinum Managed
• Remote support 24/7
• Monitoring & Alerting of issues within your network
• As needed same day support with optional staffed on-site support
• vCIO consulting services and IT Budgetary roadmapping
• Fully certified local Help Desk support(24/7/365)
Some Industries We Support
We have amazing clients in all verticals of industry, we understand the challenges and demands that different industries face. We are able to align technology with those challenges and demands. Some of those industries include Healthcare, Law, Manufacturing, Digital Agencies, Education, and Startups
Strategy & Consulting
Chief Information Officer (vCIO)
Don’t react; we build forward-looking strategies that take into account your company’s budget, growth plans, workflows, and goals.
Chief Information Security Officer (vCISO)
Access a Chief Information Security Officer at a fraction of the price to push your company’s security program forward.
Technology Roadmap
This forward-looking roadmap acts as the master blueprint for your organization’s IT program over the next 12-18 months.
Enforcement & Remediation
Create thoughtful security policies to protect your company’s data without compromising on user’s ability to get work done efficiently.
Secure Architecture
We are adept at architecting robust infrastructures, taking into account Identity & Access Management, Single Sign-On, Multi-factor Authentication, logging, reporting, and data retention.
Compliance Frameworks
In order to meet compliance frameworks, you need to carefully review parameters, apply against your environments, and constantly test for non-compliance.
We Know Compliance!
You may have worked with companies that promise an all encompassing compliance solution, but fail to deliver. We help you identify which requirements apply to your organization, whether it be GDPR, NIST, HIPPA, SOC 2, ISO 27001 or CCPA. We provide unmatched support that helps you every step of the way on your path towards compliance with our Compliance as a Service (CaaS) model. When you partner with West Coast Network Solutions, you will love our detailed work and world-class support.
Backup & Disaster Recovery
In today’s always-on business landscape, maintaining an effective backup and disaster recovery (BDR) strategy is becoming more important than ever before. Data is playing an increasingly critical role in decision-making processes, and the costs and risks associated with downtime are skyrocketing.
West Coast Network Solution’s business continuity solution includes features such as continuous data protection, cloud-based replication and recovery, and more – all for one low fixed monthly price per protected server.
Mobile Device Management
Have a Remote Workforce? West Coast Network Solutions answers the mobile device management challenge, with an easy-to-use platform that simplifies the management of mobile PCs, tablets, and phones – without compromising the user experience, security or privacy. Our solution provides flexible approaches for device enrollment, asset management, policy enforcement and the distribution of profiles, apps and docs, all based on device ownership (whether corporate or employee-owned).
We’ll even handle day-to-day MDM monitoring and management, and only escalate back to you the alerts that you want. It’s truly a set-and-forget solution.
Cloud Services & Migrations
Our cloud solutions are second to none with industry leading up-times, full scalability, and highly customizable to meet the needs of any business
VoIP Phone Systems
Looking to get rid of your old out dated confusing phone system? Our business VoIP phone system is scalable, reliable, and fully customizable to meet the needs of your business. All for usually a fraction of the price you are currently paying monthly, while offering FREE Yealink T46S desk phones!
hosted email
Let us move you to Office365! As a Microsoft parter Office365’s hosted Exchange email solution has the highest rated uptime in the industry at 99.999% Not a Microsoft company? We offer managed Google Workspace as well.
hosted servers
In this day and age, On-Premise infrastructure is becoming a thing of the past. Let us help you move your existing On-Premise infrastructure into the cloud. It is secure, scalable, and offers industry exceeding up times.
data storage and sharing
Tired of keeping an old file server sitting around? Let us help you move your files into the cloud. Our file management and sharing service offers enterprise-level encryption, scalability, and is extremely user-friendly.
cloud backup and replication
In addition to our local backup solution, we also offer a cloud backup and replication service. Should something happen to your On-Premise servers, that would stop your business, we are able to fully spin-up your servers in the cloud to keep your business running!